DNS Issues

Purchased while a client at the California Department of Rehabilitation for people with disabilities.
I am very upset because I need Dragon Speak due to my disabilities. I do not have it loaded on any computers due to computer crash or purchase new computer and format the old drives.
While trying to install it gave an error message stating I had used up all of my installs. It would be nice if Dragon Speak had a activate and deactivate for when you buy a new laptop. This is not fair because I can not afford to repurchase this needed software.
I have been told by support there is no way for them to reset the install. I have had three computers crash since this purchase and there are no deactivation methods listed for this program. I do not like being told to purchase a new version when we paid 300.00 for the original. I am disabled with no job and limited income.

I purchased individual professional 15 last year. I just purchased a new computer and I was wondering how I get the program on my new system.

Some time ago I purchased a license for the download version of Dragon 15 home. Unfortunately I have suffered several computer crashes and the files did not survive. can I get another copy?

We have moved a doctor’s profile from a domain account to local. When trying to open his profile, we get an error saying we cannot due to sufficient privileges or it is accessed by other program. We have rebooted and added admin privileges and still the same error. 

We’re looking for a soft natural human like sound that can talk in a relaxing, whispery tone for our hypnotherapy sessions. Can we achieve our desire with your software?  We appreciate all the details.

I have a Doctor that experienced a small glitch while he was dictating.  He had a text box open and inputting his dictations while he was viewing CT footage.  Somehow, the speech to text stopped.  Every time he was saying something, the small Dragon icon was just spinning.  The fix was to simply click inside the text box and it began inputting text. 

I need to download Dragon Naturally Speaking for Mac again because I got a new computer. I went to the Website, www.nuance.com/esd but it would not take my serial number.

I am told I need to request Mac Medical version 6, how do I go about

obtaining a copy?

I finally had some time to play with Dragon and when I started the program, it asked for my serial number.  I entered the one listed below and was told “I have reached my product activation limit.”  What is that about?  I thought Ihad purchase the full product.  Please advise.

We have an instance of Dragon Speech installed on a Windows Virtual Desktop and no Microphone is being found, even though we have what we believe all redirection options turned on.

Can you please confirm if this type of application is supported and if so please direct me to information that may be of help getting this to work.

We are hoping to implement this setup for other users if we are able to get working.

We are needing to purchase a Dragon Natural Speaking product for one of our employees to use in a professional setting. At this time, we only have one user but may need to add additional users in the future. Which product would best fit our needs?

1- NASA has a license for Dragon Natural Speak Premium V13.  Does this version support the transcription of MP4 files?  If not, is there a version that does?
2-We recently ordered Dragon Professional through your site and when the user tried to download she received the message below. I contacted the Digital River Customer service and they said “We have searched our commerce system with the information that you provided, including your email address. We were unable to locate a matching order. We’re sorry we have checked the attachment that you have sent but it seems like you didn’t purchase the product on our online store.”
3-hello how to apply for a refund of the money I bought the digital product yesterday it doesn’t work for me and it doesn’t work in my computer either I use it in Windows 10 and it’s new4- Hello!
I need to request a refund on an upgrade order of Dragon 15 I made. Unfortunately I can’t upgrade it from dragon home 13 so it’s useless to me. Please process the refund ASAP. Thank you. 15- Some time ago I purchased a license for the download version of Dragon 15 home. Unfortunately I have suffered several computer crashes and the files did not survive. can I get another copy? My order number isYour Order and Billing Information:
Order Number: 10737343204
OPlease advise
Order Date: August 25, 201816-  
Here is the information: 

Your Order and Billing Information:

5- I have a question regarding the licences. I work for a software company and we are developing apps that will work with your Dragon Professional solution. We need a licence during our development, so my question is, are there some kind of development licences or we need to purchase the professional licence? 6- 

I would prefer telephone call support. I that possible?

7-Reinstall my program  Just changed to a new computor, used cloneing. Now software not working. what do I do now? K609A-G00-GQE4-ZHF7-5

K609A-G00-GQE4-ZHF7-5 

8- I have a client on Dragon Naturally Speaking Profesional 15.3 having issues with Microsoft Office 2016. Issues with Outlook and Word I have installed the Service Pack 3. I just want to verify that the Office 2016 is supported with Pro ver 15.3 and if there are any other fixes available?Thanks in Advance.9-I purchased Dragon professional to use over a remote connection and the remote PC is not noticing the applciation and thus the software is not working. i have followed the suggested troubleshooting below and nothing works, please advise.https://www.nuance.com/products/help/dragon/dragon-for-pc/enx/professionalgroup/main/Content/DictationSources/dictate_remote_desktop_conn.htm9- I need to reinstall Dragon Home Version 13 on my PC. I have the product code. My computer does not have a CD drive, so I need to download it.

Please let me know what I need to do.

10- 

I would like to purchase Dragon for my medical writing. Would you be able to assist?Kind regards,Jacqueline

11- 

Greetings:
we purchased several licenses for Dragon Medical for our residents here at Cornell University Veterinary College. One of the dvd’s appears to be damaged but we were able to download an installer and use the serial number to successfully install. I’m wondering if we can get a replacement installer dvd?

12- Dragon Speak

Premium Version 13
K609A-G00-P3F8-NC3R-X8

Purchased while a client at the California Department of Rehabilitation for people with disabilities.
I am very upset because I need Dragon Speak due to my disabilities. I do not have it loaded on any computers due to computer crash or purchase new computer and format the old drives.
While trying to install it gave an error message stating I had used up all of my installs. It would be nice if Dragon Speak had a activate and deactivate for when you buy a new laptop. This is not fair because I can not afford to repurchase this needed software.

I have been told by support there is no way for them to reset the install. I have had three computers crash since this purchase and there are no deactivation methods listed for this program. I do not like being told to purchase a new version when we paid 300.00 for the original. I am disabled with no job and limited income.

13-  

Message:I purchased individual professional 15 last year. I just purchased a new computer and I was wondering how I get the program on my new system.Product SKU: K809A-G00-15.0
Product Name: Dragon Professional Individual 15
(Digital version)
Qty Ordered: 1
Amount: $149.99
Product Name: Movavi Video Suite 17
Qty Ordered: 1
Amount: $0.00
Shipping: $0.00
Tax: $0.00
Total: $149.99
$149.99

 14- 

I just bought a new computer. I own a copy of Dragon Naturally Speaking. I think it is version 11, or whatever was the version in 2017. I would like to download a copy to my new computer and transfer the voice files. But I cannot figure out how to download the older version. Please assist.

15 – I have a boxed version of Dragon NaturallySpeaking Premium. It came with a CD/DVD, but I do not have a player to install the software. Is there a place or link to download the software so I can install it? I have the serial number on the CD/DVD sleeve, so if I have the ability to download, install and apply my serial number, I should be set. Please let me know.

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